Synchroteam is a SaaS multi-featured mobile field service solution that can help your business efficiently manage your mobile technicians. With Syncroteam you can simplify processes and optimize your costs. The platform provides integrated invoicing and resources management functions. In real terms this means the entire field service lifespan can be managed from within the app. Synchroteam also offers cloud-based SaaS integrations with popular apps such as Quickbooks Online, Xero.
Scheduling and Dispatching
Getting the right person for the job can be difficult as there are numerous logistical hurdles involved. Fortunately, Synchroteam can quickly assign technicians to new jobs based on their real-time availability and professional competencies. On the other end of the spectrum, Technicians can examine their daily schedules in detail from their mobile device to have a clear picture of their assignments.
A really useful, time saving feature on the Synchroteam platform is the ScheduleAssist tool. This can optimize the way your team schedules incoming jobs. ScheduleAssist will analyze existing schedules and then suggests the optimum time for new jobs based upon various factors such as location and the skill of the technician. Again, Synchroteam provides technicians with a way to subscribe to live calendar feeds to get scheduling updates whilst out in the field.
Managing Field Workers
A great feature of Synchroteam is the ability to actively manage your workforce. You can view today’s jobs, late jobs, upcoming jobs, recurring jobs, and jobs that still need to be scheduled. You can also search listings and launch tasks from each record.
By using Synchroteam’s job counter you can get details on any late jobs or upcoming jobs that demand more attention. You can find out why a job is delayed and then resolve any preventive scheduling issues. If a customer needs information about their account, Customer portals are an effective way to give them insights with reports and job histories which may be shared in a secure, read-only format online.
Synchroteam uses a subscription pricing model, that has a free 14 day trial available with no credit card required. Synchroteam plans start at $28 per user and per month.
As a Web-based, solution, Synchroteam operates on all major Web browsers as well as Android and iOS mobile devices. This mobility is critical for those constantly moving service employees in the field. The platform allows organizations to manage more jobs more efficiently. It has various customizable elements and provides a complete suite of web services to integrate with existing IT systems. If you need help to manage your mobile workers, control costs and manage scheduling and dispatch, then you need to check out Synchroteam.